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Terms and Conditions

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and Greenplace Healthcare and Cryo Medical Logistics. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

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Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

 

Disclaimer for Website Content

The website disclaims any responsibility for the accuracy of the content provided on this site. Visitors assume all risks associated with viewing, reading, using, or relying on this information. Unless you have entered into an express contract with the website, you have no right to rely on the information as accurate. The website makes no such warranty.

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Disclaimer for Computer and Software Harm

Visitors assume all risk for any harm to their computers or software from interacting with this website or its content. The website accepts no responsibility for any damage to computers or software of visitors or anyone the visitor subsequently communicates with, caused by corrupting code or data inadvertently passed to the visitor's computer. Visitors interact with this site, including banners, pop-ups, or advertising displayed, at their own risk.

 

Limitation of Liability

Regardless of any damages You may incur, the total liability of the Company and any of its suppliers under any provision of these Terms and Your sole remedy for all of the foregoing will be limited to the amount You actually paid through the Service, or £100 if You have not made any purchases through the Service.

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To the fullest extent permitted by applicable law, the Company and its suppliers will not be liable for any special, incidental, indirect, or consequential damages of any kind (including, but not limited to, damages for loss of profits, loss of data or other information, business interruption, personal injury, or loss of privacy) arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of these Terms, even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Certain jurisdictions do not allow the exclusion of implied warranties or the limitation of liability for incidental or consequential damages, so some of the above limitations may not apply to You. In such jurisdictions, each party’s liability will be limited to the maximum extent permitted by law.

 

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You on an “AS IS” and “AS AVAILABLE” basis, with all faults and defects, without any warranty of any kind. To the fullest extent permitted under applicable law, the Company, on its own behalf and on behalf of its affiliates, licensors, and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. This also includes any warranties that may arise from course of dealing, course of performance, usage, or trade practice.

Without limiting the foregoing, the Company makes no warranty or representation and does not undertake that the Service will:

  • Meet Your requirements

  • Achieve any intended results

  • Be compatible or work with any other software, applications, systems, or services

  • Operate without interruption

  • Meet any performance or reliability standards

  • Be error-free or that any errors or defects can or will be corrected

 

Additionally, neither the Company nor any of its providers makes any representation or warranty, express or implied, regarding:

  • The operation or availability of the Service, or the information, content, materials, or products included therein

  • The uninterrupted or error-free operation of the Service

  • The accuracy, reliability, or currency of any information or content provided through the Service

  • The Service, its servers, the content, or e-mails sent from or on behalf of the Company being free of viruses, scripts, trojan horses, worms, malware, time bombs, or other harmful components

 

Certain jurisdictions do not allow the exclusion of certain types of warranties or limitations on statutory rights of consumers. Therefore, some or all of the above exclusions and limitations may not apply to You. In such jurisdictions, the exclusions and limitations set forth in this section shall apply to the greatest extent enforceable under applicable law.

 

Governing Law

The laws of the United Kingdom, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Application may also be subject to other local, national, or international laws.

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Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

 

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident.

 

Severability and Waiver

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Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

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Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

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Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

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Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

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Terms and Conditions for Orders

The following terms and conditions apply to orders placed with Greenplace Healthcare and Cryo Medical Logistics as of 13.03.23 and thereafter, until further amended.

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Survival and Liability Disclaimer

Greenplace Healthcare cannot guarantee the survival of human biological materials during transportation. We are not liable for any loss, damage, or delay of these materials once they leave our custody or that of our agents.

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Responsibility Disclaimer

Greenplace Healthcare is not responsible for any abnormalities or deficiencies in any child born as a result of using the transported human biological materials.

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Confidentiality Policy

Greenplace Healthcare maintains a strict confidentiality policy. No identifiable patient information or details about the transported materials will be disclosed to any third party without prior consent from the patient or clinic.

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Documentation Responsibility

It is the responsibility of both the importing and exporting clinics to ensure that all necessary documents are reviewed and correct before the transport date.

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Response Time

We aim to respond to any request within 24 hours but cannot guarantee this timeframe for every request. We are not responsible for not accepting a transfer within this time limit.

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Screening of Transported Materials

Greenplace Healthcare is responsible for transporting screened embryos or gametes in a screened dry shipper, based solely on the screening information provided by the clinic.

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Incident Reporting

Greenplace Healthcare will notify the customer (patient or clinic) of any incident affecting the viability of the transported materials within 12 hours, either via email or phone call during normal working hours.

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International Transport Fees

For international transport outside the UK, transport fees are non-refundable once the transport date is agreed upon. This policy covers non-refundable costs such as flight tickets and hotel reservations.

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Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

 

All Rights Reserved.

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